January 26th 2012

We recently announced our partnership with Contractlogix, the leading contract management solution with customers including Pitney Bowes, Echelon, GoDaddy and many others.    Using esignatures and electronic signatures combined with a contract management solution enables users to completely track, manage and store all of their agreement electronically.   Here is a video describing our integration:

http://www.contractlogix.com/contract-management-lifecycle.html

Information about ContractLogix:

Contract Logix provides extensive features and tools to help automate your entire contract process. Whether you are looking to simply organize and track your contract documents and data, or trying to automate sophisticated workflow processes. Contract Logix systems are powerful, yet easy to use. Each Edition was built with the customer in mind, so driving user adoption or staging mission critical objectives, the system will keep you on track. Literally! And with the flexibility and options available you can have a contract management system which matches your every need.

January 19th 2012 – The development of electronic signature and  esignature solutions is changing the way companies do business, but some companies are hesitant to adopt them because they question electronic signatures legality.

Following are tips from the leading electronic signature provider Sertifi, for  electronic signature deployments:

  • It must show the person had intent to sign the record. Intent incorporates the recording of actions taken by signers that show they knew and agreed that they were signing, and intended to be bound by their signature.
  • It is an electronic sound, mark or symbol.
  • It is logically associated with, or affixed to a record. This means the system managing the signing must be able to attach the signature to the document in a way that ensures the signature cannot be removed or modified.
  • It must be attributable to a person. When the signer makes a mark in a distinctive manner or correctly answers a series of security questions, the writing becomes attributable to the signer.

Traditionally, documents were drafted on paper and the client authenticated them by signing in ink. Since its adoption in 1996 by the National Conference of Commissioners on Uniform State Laws, 46 states in the U.S. have enacted the Uniform Electronic Transactions Act. These laws set legal requirements for electronic signatures.

An esignature has been as legally binding as a hard copy signature since the Federal Electronic Signatures in Global and National Commerce Act was signed in 2000.

There are many ways to integrate electronic signatures and esignatures into your business process – below is our recommendations for what to look for in an eSignature provider ( we are a little bias! ) .   However we would like to share with everyone our experience having worked with customers such as Microsoft, Pitney Bowes, Comcast and many other companies.    From our press release:

1.Ease of Use: Look for an esignature solution that makes signing agreements quick and easy.

2. Signer Authentication: Authentication tools ensure the right person is at the other end of the transaction.

3. Security: Find a solution that is as safe as possible; the transaction should be done over a secure network with document encryption when finished.

4. Guided Process: Solutions should guide the signer to each place they are to sign or initial. This ensures they do not miss a signature or sign in the wrong place.

5. Transportability: Documents must be easily adaptable to ensure its compatibility with the software application the signer opens the document in.

6. Multiple Signatures: Users should be able to allow more than one person in more than one place to sign the document.

7. Audit Trails: The solution should give a detailed audit report on signed agreements and it should be able to stand up in court.

8. Analytics: Information about when agreements were sent, signed and the average time it takes the creator to close.

9. Compliance: To be considered legally binding, documents must meet the same strict standards and basic requirements as paper signatures.

10. Reminders: Find a solution that allows creators to set a series of reminders to alert them when someone has or has not signed after a certain length of time.

To learn more please visit our Sertifi website at www.sertifi.com

Mobile is quickly becoming the fastest growing segment of IT as we as business users need to access, create and deliver content from anywhwere at anytime.   The next step for Sertifi, truly eliminating the fax machine from all organizations.   Here is a sneak peak from our upcoming release about the new Sertifi signer that is available on itunes starting January 1st 2012 :

“When it comes to electronic signatures and eSignatures, there’s an app for that, thanks to Sertifi, a leading electronic signature and web contracting solutions provider.  The company released Sertifi Signer, a free iPad application, Jan. 1. It is available for download in the iTunes store.

The app is for those who need to sign documents, and it enables them to do so by using their finger to apply a. It eliminates the need for paper documents, fax machines and snail mail when handling contracts and other documents, said John Stojka, Sertifi’s co-founder.

“With technology being what it is today, there’s no reason why we can’t ax the fax for good,” Stojka said. “Being able to sign something via computer was a huge step toward progress, and putting that same on ability on a mobile tablet is the next logical step.”

Updated: read our release here:  http://www.prweb.com/releases/2012/1/prweb9079197.htm

Sertifi is very fortunate to be part of a new technology that is helping to transform the way people and business sign and send agreements.  This market has been a long time coming, and is not always an easy transition as we have been signing documents on paper for thousands of years.   As part of this new market www.sertifi.com was featured in Chicago Business  ( Crain’s ).   Here is an excerpt from the article:

http://www.chicagobusiness.com/article/20111215/BLOGS06/111219869/web-of-influence-chicagos-innovative-tech-companies-feed-off-each

“The most obvious success story at the center of this, of course, is Groupon, with its roughly 2,000 employees. It’s been great to see them grow and hire more people, but what’s even greater is that they’re far from the only innovator in town. Seeing the growth of local companies as diverse as GrubHub, a food delivery service, and Sertifi, which speeds up contract agreements through e-signing and tracking, has been extremely invigorating.”

The electronic signature market is continuing to evolve and we here at Sertifi are preparing for a fantastic 2012.   We also have some very exciting new features coming out in the next few months.

November was another record breaking month for Sertifi and our eSignature solution.   Every metric that we track including documents sent for signature, visitors to our website and time to close increased over 20% from October 2011 to November 2011.  We would like to thank all of our new customers and partners in November including Chicago Public Schools ( CPS ), Orleans Home Builders ( one of the largest home builders in the United States ) and another group inside CBS who integrated our electronic signature solution with Salesforce.com.

We are proud to announce our platform partnership with the leading data exchange market place -Leadcube.   Leadcube has integrated the Sertifi eSignature solution into their platform to enable their customer to provide a complete  in session lead to close cycle.   With Sertifi and Leadcube, customers are experiencing 20% increase close rate and drop off reduction of over 30%.    From our release:

“Sertifi, the country’s leading esignatures and Web contracting provider, signed on LeadCube, an online intelligent lead management software company, as a reseller in September.

“LeadCube now offers our solution to their customers as part of their platform,” says John Stojka, Sertifi’s co-founder.

Leadcube’s clients require a method of capturing electronic signatures, says Adam Mateljan, vice president of operations, adding, “We researched a number of providers, and felt Sertifi offered the best product.”

 

Electronic signature ( electronic signatures ) and digital signatures are very different and use different types of technologies.  For example, authentication used in electronic signatures are typically email based ( Sertifi technology ) while digital signatures are PKI based.    As more and more businesses go paperless, the efficiency of getting documents executed on email based electronic signatures are becoming the default standard for companies such as Microsoft, Careerbuilder, Intercall and many others.   Digital Signatures, not so much.
Here are some definitions from the dictionary:

Electronic Signature or eSignature:
An electronic signature, or e-signature, is any electronic means that indicates either that a person adopts the contents of an electronic message, or more broadly that the person who claims to have written a message is the one who wrote it (and that the message received is the one that was sent).

E-Signature
The term e-signature, or esignature  is a common abbreviation of the longer term electronic signature and has the same meaning.

Digital Signature
A digital signature scheme typically consists of three algorithms:

  • A key generation algorithm that selects a private key uniformly at random from a set of possible private keys. The algorithm outputs the private key and a corresponding public key.
  • A signing algorithm that, given a message and a private key, produces a signature.
  • A signature verifying algorithm that, given a message, public key and a signature, either accepts or rejects the message’s claim to authenticity.

Two main properties are required. First, a signature generated from a fixed message and fixed private key should verify the authenticity of that message by using the corresponding public key. Secondly, it should be computationally infeasible to generate a valid signature for a party who does not possess the private key.

Online Signature
The term online signature is colloquial and describes any kind of signature created online. It does not imply any criteria for authentication, security, or defensibility.  To learn more about eSignatures and electronic signature contact Sertifi at Sertifi.com

As one of the leading providers of electronic signature solution, Sertifi has many customers in the Insurance market.    An interesting case that Sertifi has been watching and advising our customers is Barwick Vs Geico.   Excerpt below:

“On April 12, 2010, appellant moved for summary judgment, contending that Ms. Barwick’s electronic signature on the application did not qualify as a written rejection of coverage as required by section 23-89-203. GEICO responded with its own motion for summary judgment, in which it argued that Arkansas Code Annotated section 25-32-107 (Repl. 2002) gives legal effect to electronic records, signatures, and contracts and that Ms. Barwick’s electronic signature on the form satisfied the “in writing” requirement of section 23-89-203. In support of its motion, GEICO submitted excerpts from Ms. Barwick’s deposition, and the “Arkansas Information and Option Form,” completed by Ms. Barwick online. The form indicated that she rejected both medical benefits and medical-payments coverage, and it bore an electronic signature of her name. In her deposition, Ms. Barwick acknowledged that she completed the form on the website and that she did not select coverage for medical benefits. She also testified that she signed the application electronically. Ms. Barwick stated, however, that she had not physically signed any written document provided by GEICO rejecting medical-benefits coverage.”

As a result:

“After a hearing, and upon consideration of the parties’ briefs, the circuit court granted GEICO’s motion for summary judgment, ruling that the online rejection of coverage and electronic signature satisfied the statutory requirement for a rejection to be in writing under section 23-89-203. Appellant filed a timely appeal from the order of summary judgment entered on August 9, 2010.’

Further evidence that electronic signatures and eSignatures are legally binding.

November 9th 2011

As we have seen over the last few years, combining the power of Salesforce.com with electronic signatures ( eSignatures ) has provided powerful results to our customers such as the Washington Post, Cricket and Intercall.    We are proud to partner with Libra On Demand who has built an application on top of the Force.com platform.    From the Libra Website:

Libra OnDemand is a leading Software-as-a-Service (SaaS) provider of hospitality solutions natively built using cloud technologies, with a comprehensive suite of affordable, easy to use, web applications:

  • CRM & Email Marketing: a complete 360° view of each customer
  • Concierge Desk: customer service in a Single Guest Itinerary
  • Sales, Groups & Events: comprehensive management and organization
  • Loyalty & Rewards: flexible, innovative customer recognition
  • Libra Customer Portal: custom designed, consumer-facing websites
  • Libra HMS Portal: mobile device accessible, employee collaboration tools

We recently did a release with Libra in regards to our electronic signature solution.  http://www.hospitalitynet.org/news/154000320/4053580.html

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